Manager, Implementation Manager – Agentic AI
Genpact
5 - 10 years
Hyderabad
Posted: 06/06/2025
Job Description
Responsibilities
-
Manage Multiple accounts and their SLA
-
Enable root cause analysis and provide a fix
-
Track and monitor SLAs for governance and control
-
Ensure service SLAs are met
-
Call out to support and/or implementation team and vendors as needed
-
Coordinate with client, operations, and IT support teams
Qualifications we seek in you!
Minimum Qualifications / Skills
-
BE/B Tech/ MCA/BCA
-
Excellent written and verbal communication skills
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.About Company
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).