Manager III, Program Management, RISC Ops Integration
Amazon
5 - 10 years
Bengaluru
Posted: 10/05/2025
Job Description
Amazon’s Trustworthy Shopping Experience (TSE) Operations ensures to provide a worry free shopping experience to all our customers world wide.
The RISC program ensures customers can purchase only legal, safe products.
We are looking for a Manager of Program Management for RISC Operations integrations team within TSE Operations, to lead processes transformation across multiple programs.
You will lead strategic process innovation, and guide risk specialists and program managers to drive process re
- engineering, eliminating Non
- Valued
- Added activities, establish program agnostic work streams.
You will collaborate across world wide program, product, operations and legal partners to evaluate risk in process redesigning, establish prioritization framework and influence cost to serve.
Key job responsibilities
1.
Lead the operation process strategy planning and design framework to develop program agnostic scalable operations.
2.
Establish mechanisms to identify process Non
- value add activities, collaborate with program, product leaders to eliminate such waste while assessing risk in the process.
3.
Communicate with cross functional stakeholders and building partnership to delivery on program plan
4.
Work with Business Intelligence Engineers, Product Managers to establish key metrics to measure process performance.
5.
Engage with legal, program leaders to establish prioritization framework.
6.
Identify key challenges in establishing scalable operations and partner with product, tech, operations leaders to address such scenarios proactively.
8.
Present leaders progress through diverse business reviews (WBR, MBRs, and QBRs)
9.
Develop short, medium, and long
- term strategies to scale the program.
Basic Qualifications
- 5+ years of working cross functionally with tech and non
- tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- Experience managing, analyzing and communicating results to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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