Manager II - Commercials
Zepto
5 - 10 years
Gurugram
Posted: 23/12/2025
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Job Description
Role Overview
We are looking for a detail-oriented and proactive professional to manage franchise payouts, ensure data accuracy, and streamline payout-related processes. The ideal candidate should have strong analytical skills, hands-on experience in Excel/Google Sheets, and the ability to coordinate with multiple teams to ensure timely and error-free payouts. Candidates with an interest in automation and process improvement will be preferred.
Key Responsibilities
- Manage end-to-end payout processing for franchise stores.
- Validate and reconcile data received from Inventory, Operations, Business, and Franchise teams.
- Identify errors, mismatches, and missing inputs to ensure accurate payout calculations.
- Work with large datasets and maintain accurate payout trackers.
- Automate repetitive tasks such as shrinkage data checks (DQ), scheduled emails, reminders, and payout communication.
- Coordinate with internal teams to collect accurate manpower, sales, and operational data.
- Communicate clearly with franchise partners regarding payout clarifications and updates.
- Ensure payouts are processed within strict monthly timelines.
- Document, update, and improve SOPs to strengthen process efficiency and transparency.
Technical Skills Required
- Strong Excel/Google Sheets skills (VLOOKUP, Pivot Tables, formulas, error checks).
- Ability to work with large datasets and reconcile data from multiple sources.
- Basic automation skills (Google Scripts, Excel Macros, AppScript).
- Experience automating DQ checks, reminders, and communication is an added advantage.
Professional Skills Required
- Excellent attention to detail with the ability to identify inconsistencies and errors.
- Strong coordination and follow-up abilities across multiple teams.
- Clear written and verbal communication skills for internal and franchise interactions.
- Ability to work within monthly deadlines and manage time effectively.
- Process-oriented mindset with the ability to maintain and improve SOPs.
Qualification
- Bachelors degree (B.Tech, B.Com, BBA, BSc, or any relevant field).
- Postgraduate degree (MBA, M.Com, or equivalent) preferred but not mandatory.
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