Manager

HDFC ERGO

3 - 5 years

Mumbai

Posted: 25/06/2025

Job Description

Content Strategy and Planning

  • Developing and executing a comprehensive content strategy that aligns with the company’s goals, target audience and brand identity.
  • Driving brand awareness, engagement and lead generation through strategic content marketing initiatives.
  • Conducting market research and audience analysis at regular intervals to identify content opportunities and trends.
  • Creating high-quality and compelling content across multiple platforms, including websites, blogs, social media and email marketing campaigns.
  • Understanding the market trends by doing competitor analysis and developing strategies to bridge the gaps.
  • Optimising content for search engine optimisation (SEO) and ensuring consistent brand messaging and tone of voice.
  • Collaborating with cross-functional teams to gather information and develop content that supports marketing initiatives, product launches and thought leadership.
  • Collaborating with external agencies to ensure timely delivery of content assignments and being stringent with quality checks before publishing on any online channels.
  • Maintaining high quality of content ensuring it is plagiarism-free and not generated through free or advanced AI tools.
  • Creating and managing editorial calendar to deliver timely content across various digital platforms.
  • Ensure publishing of engaging and SEO-friendly content, including articles, blog posts, website copy, social media posts and email newsletters.
  • Collaborating with designers, videographers and other stakeholders to oversee the content creation of visually appealing and multimedia-rich assets.
  • Monitoring and analysing content performance metrics, such as website traffic, engagement rates and conversions, and make data-driven recommendations.
  •  Managing and maintaining content repositories, including content management systems (CMS), and ensuring content is organised and easily accessible for future use.
  • Stay updated with industry best practices, emerging trends and evolving content formats to enhance content marketing initiatives continually.

Stakeholder Collaboration

  • Act as the primary liaison for the chosen line of business or product between the marketing team, business units, and external partners, including freelancers and agencies.
  • Work closely with product, sales, and call centre teams to align content with organizational priorities and campaigns.
  • Collaborate with compliance and underwriting teams regularly to ensure external communication aligns with company ideals and is devoid of any confidential company information.

About Company

HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.

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