Manager

Genpact

5 - 10 years

Gurugram

Posted: 9/3/2024

Job Description

Responsibilities

·       Deliver agreed outcomes to the desired quality and do so in a timely manner

·       Act as a Project Lead on outcomes you own

·       Chip into the development and lead implementation of project outcomes

·       Work with client teams per the authority delegated to you from time-to-time

·       Lead and document outcomes from workshops

·       Management of resources and act as the business intermediary between technology and business teams

·       Ensuring client results are met and all processes and procedures are adhered to

·       Ensuring other tasks assigned to you are completed to the highest quality

 

Minimum Qualifications

·       Advanced verbal and written communication

·       Work independently, post and call out to bring teams together to handle issues

·       Ability to understand the big picture, work independently and use a mature posting and critical issue of management

·       Project / Change Management experience in an Agile world including the ability to write business requirements

·       Required Banking, Operations experience

·       Proven stakeholder management skills

·       Proven analytical skills

·       Command over MS Excel and PowerPoint Skills

 

Preferred Qualifications

·       Experience leading teams even if this is at a University or Sports team level

·       Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience

·       Good analytical and problem-solving skills and ability to handle team and client discussions

 

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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