Manager

Genpact

5 - 10 years

Gurugram

Posted: 9/3/2024

Job Description

Responsibilities


•    Deliver agreed outcomes to the desired quality and do so in a timely manner
•    Act as a Project Lead on outcomes you own
•    Chip into the development and lead implementation of project outcomes
•    Work with client teams per the authority delegated to you from time-to-time
•    Lead and document outcomes from workshops
•    Management of resources and act as the business intermediary between technology and business teams
•    Ensuring client results are met and all processes and procedures are adhered to
•    Ensuring other tasks assigned to you are completed to the highest quality

Minimum Qualifications


•    Advanced verbal and written communication
•    Work independently, post and call out to bring teams together to handle issues
•    Ability to understand the big picture, work independently and use a mature posting and critical issue of management
•    Project / Change Management experience in an Agile world including the ability to write business requirements
•    Required Banking, Operations experience
•    Proven stakeholder management skills
•    Proven analytical skills
•    Command over MS Excel and PowerPoint Skills

Preferred Qualifications


•    Experience leading teams even if this is at a University or Sports team level
•    Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
•    Good analytical and problem-solving skills and ability to handle team and client discussions

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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