Manager

Genpact

5 - 10 years

Gurugram

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

• Deliver agreed outcomes to the desired quality and do so in a timely manner
• Act as a Project Lead on outcomes you own
• Chip into the development and lead implementation of project outcomes
• Work with client teams per the authority delegated to you from time-to-time
• Lead and document outcomes from workshops
• Management of resources and act as the business intermediary between technology and business teams
• Ensuring client results are met and all processes and procedures are adhered to
• Ensuring other tasks assigned to you are completed to the highest quality

Minimum Qualifications

• Advanced verbal and written communication
• Work independently, post and call out to bring teams together to handle issues
• Ability to understand the big picture, work independently and use a mature posting and critical issue of management
• Project / Change Management experience in an Agile world including the ability to write business requirements
• Required Banking, Operations experience
• Proven stakeholder management skills
• Proven analytical skills
• Command over MS Excel and PowerPoint Skills

Preferred Qualifications

• Experience leading teams even if this is at a University or Sports team level
• Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
• Good analytical and problem-solving skills and ability to handle team and client discussions

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.