Manager

Genpact

5 - 10 years

Gurugram

Posted: 11/20/2024

Job Description

Responsibilities


Deliver agreed outcomes to the desired quality and do so in a timely manner
Act as a Project Lead on outcomes you own
Chip into the development and lead implementation of project outcomes
Work with client teams per the authority delegated to you from time-to-time
Lead and document outcomes from workshops
Management of resources and act as the business intermediary between technology and business teams
Ensuring client results are met and all processes and procedures are adhered to
Ensuring other tasks assigned to you are completed to the highest quality

Minimum Qualifications


Advanced verbal and written communication
Work independently, post and call out to bring teams together to handle issues
Ability to understand the big picture, work independently and use a mature posting and critical issue of management
Project / Change Management experience in an Agile world including the ability to write business requirements
Required Banking, Operations experience
Proven stakeholder management skills
Proven analytical skills
Command over MS Excel and PowerPoint Skills

Preferred Qualifications


Experience leading teams even if this is at a University or Sports team level
Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
Good analytical and problem-solving skills and ability to handle team and client discussions

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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