Manager
Genpact
5 - 10 years
Gurugram
Posted: 3/5/2025
Job Description
Responsibilities
Deliver agreed outcomes to the desired quality and do so in a timely manner
Act as a Project Lead on outcomes you own
Chip into the development and lead implementation of project outcomes
Work with client teams per the authority delegated to you from time-to-time
Lead and document outcomes from workshops
Management of resources and act as the business intermediary between technology and business teams
Ensuring client results are met and all processes and procedures are adhered to
Ensuring other tasks assigned to you are completed to the highest quality
Minimum Qualifications
Advanced verbal and written communication
Work independently, post and call out to bring teams together to handle issues
Ability to understand the big picture, work independently and use a mature posting and critical issue of management
Project / Change Management experience in an Agile world including the ability to write business requirements
Required Banking, Operations experience
Proven stakeholder management skills
Proven analytical skills
Command over MS Excel and PowerPoint Skills
Preferred Qualifications
Experience leading teams even if this is at a University or Sports team level
Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
Good analytical and problem-solving skills and ability to handle team and client discussions
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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