Manager

Genpact

5 - 10 years

Gurugram

Posted: 11/20/2024

Job Description

Responsibilities

Deliver agreed outcomes to the desired quality and do so in a timely manner

Act as a Project Lead on outcomes you own

Chip into the development and lead implementation of project outcomes

Work with client teams per the authority delegated to you from time-to-time

Lead and document outcomes from workshops

Management of resources and act as the business intermediary between technology and business teams

Ensuring client results are met and all processes and procedures are adhered to

Ensuring other tasks assigned to you are completed to the highest quality

Minimum Qualifications

Advanced verbal and written communication

Work independently, post and call out to bring teams together to handle issues

Ability to understand the big picture, work independently and use a mature posting and critical issue of management

Project / Change Management experience in an Agile world including the ability to write business requirements

Required Banking, Operations experience

Proven stakeholder management skills

Proven analytical skills

Command over MS Excel and PowerPoint Skills

Preferred Qualifications

Experience leading teams even if this is at a University or Sports team level

Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience

Good analytical and problem-solving skills and ability to handle team and client discussions

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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