Manager

Spearhead the vetting process of social media channels for identified celebrities and influencers

Identify high-risk content or remarks and provide strategic recommendations

Oversee continuous monitoring efforts to ensure no controversial content jeopardizes reputation

Develop, maintain, and present comprehensive scorecards to executive team periodically

Adapt the scorecard based on strategic feedback and evolving business needs

Client management and servicing. Understand client's ask and research objectives and deliver a high-quality research output, meeting client's need

Analyze and interpret data using a variety of social media tools, secondary research, digital analytics platforms, and other related tools

Convert data into actionable insights

Use story boarding techniques to create reports

Come to clear conclusions, implications, and recommendations on the way forward

Ensure accuracy and attention to detail in all phases of the research process

Ensure project timelines are met

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.