Manager

Hiring, training, motivating, and evaluating team members.

Overseeing all e-Sourcing events under different categories and commodities are monitored and completed accurately and on time.

Identifying process improvement ideas / streamlining.

Getting trained over the existing /transitioned process and training other members.

Setting and facilitating the achievement of process/ business objectives.

Developing, implementing, improving, and enforcing budgets, policies, and department controls to increase accuracy and efficiency.

Building and maintaining relationships with employees, clients, vendors, and bidders

Performance reporting: liaison with client on regular basis to discuss updates/issues (Governance).

Maintaining high rigor to achieve defined process SLAs.

Technology savvy & proficient in excel/data bases and reporting tech.

High level attention to detail and accuracy to all responsibilities assigned

High customer service orientation.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.