🔔 FCM Loaded

Manager

Genpact

5 - 10 years

Bengaluru

Posted: 28/06/2025

Job Description

Responsibilities

:

Handling delivery & driving growth in Financial Crime (AML/KYC operations) within Risk/Analytics for a global customer.
Ownership of and contribution to various high priority projects, working with hands on approach to ensure successful completion.
Manage production, management information and analysis to demonstrate the review and findings from day-to-day operations.
Prepare and present monthly dashboards, reports and business reviews.
Liaising with regional leads and senior leadership to ensure effective process and people management.
Handling aging alerts and any other operational requirements.
Maintain accurate, organized and current compliance records and documentation in a manner consistent with the departments needs.
Reviewing and monitoring teams performance and provide SME/QC support wherever required
Collaborate with multiple functional areas to investigate cases and acquire information.
Review policies and procedures, regulatory compliance training for compliance with applicable laws and regulations including OFAC/ HMT, suspicious activity reporting (SAR) and KYC regulations.
Interpret evidence from multiple tools and systems to resolve legitimacy of customer behavior across multiple products.
Assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.
Apply standard methodologies, develop continuous improvement plans and make recommendations based upon the customer insight.

Minimum Qualifications


Post Graduate Management /MBA or equivalent from a leading B-School
Excellent communication and analytical skills
MS Office applications like Excel, Word, PowerPoint, Outlook, etc.
Excellent interpersonal skills and innovative thinking
Preferred Qualifications/Skills
Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment.
Understanding of Anti Money Laundering or Financial Crime Risk Management concepts.
Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
Experience in back-office operations or customer service/support or consulting or IT/ITES or operations or FinTech Operations.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).