Manager (From leading IIM Institutes Only)

Assist with identifying and accelerating growth opportunities by showcasing EXLs capabilities through demos, proof-of-concepts, and strategic client engagements. Provide high-touch service to clients to ensure they feel supported, informed, and valued, while mentoring and upskilling internal teams to enhance efficiency, output quality, and thought leadership.

Strategy & Innovation

• Drive innovation by identifying industry trends and integrating them into solution roadmaps
• Translate client challenges and priorities into structured problem statements and solution concepts
• Develop frameworks and governance models to ensure sustained execution of strategic initiatives

Client Advisory & Value Creation

• Act as a trusted advisor to clients on process optimization, decision-making, and transformation outcomes
• Communicate solution value, business impact, and implementation roadmap to senior executives
• Support Quarterly Business Reviews (QBRs) with actionable insights and recommendations

Solution Design & Collaboration

• Partner with product, analytics, and delivery teams to design differentiated value propositions
• Collaborate with existing teams to scale capabilities and embed solutions across engagements
• Ensure alignment between client needs, solution design, and delivery execution

Go-to-Market & Business Development

• Lead creation of RFP responses, pitch decks, and proposals for strategic opportunities
• Prepare go-to-market strategies aligned to EXL capabilities and market opportunities
• Support leadership with insights, competitive intelligence, and market analysis to inform growth strategy

Market & Competitive Intelligence

• Conduct market research to understand client priorities, unmet needs, and competitive landscape
• Identify whitespace opportunities and emerging demand across industries and accounts

Operational Excellence & Enablement

• Drive process improvements that enhance team efficiency and delivery quality
• Build repeatable assets, playbooks, and governance structures to improve execution consistency

Qualification & Desired Skills

Education:

• Bachelors degree from a Tier 1 institute in Computer Science, Electronics & Communication, Information Technology, Artificial Intelligence, or a related field
• MBA/PGDM from IIMs - (0-1 Year of experience post MBA is preferred)

Skills:

• Proficiency in Excel, PowerPoint, Python, SQL and AI tools is a must
• Strong analytical, problem-solving, and communication skills
• Ability to create AI based prototypes
• Excellent interpersonal skills and ability to find solutions quickly
• Able to work in a fast-paced growth environment
• Ability to work independently with minimal support & supervision
• Strong Leadership skills along with Planning skills
• Good verbal and written communication skills
• Problem Management and Resolution

Shift Timings: UK Shift