MANAGER - FMM (FACILITY MANAGER)

Manager - Facility Maintenance & Management

• Location: Baner-Sus / Kharadi, Pune
• Vacancies: 3 Nos 
• Reports to: GM FMM
• Experience: 5+ years in facility management, with leadership experience
• Team Size: Leading a team of technicians, supervisors, and vendors

Why this role. Why Now?

As our facility footprint expands, the need for strategic oversight of maintenance operations becomes paramount. This managerial role is essential to build a high-performing team, optimize maintenance processes, and ensure compliance across all buildings, supporting our goal of operational excellence and customer satisfaction.

What Success Looks like in 1 Year:

• A well-structured maintenance team with clear processes and KPIs.
• Reduction in recurring issues and downtime through preventive strategies.
• Strong vendor relationships and cost efficiencies.
• High stakeholder satisfaction levels and positive audit outcomes.
• Effective training and development programs for the team.

Responsibilities:

• Oversee all maintenance activities across multiple buildings, ensuring timely repairs and routine inspections.
• Develop and implement preventive and predictive maintenance strategies.
• Lead, mentor, and manage a team of technicians, supervisors, and vendors.
• Coordinate with cross-functional teams, tenants, and stakeholders to address maintenance needs.
• Ensure compliance with safety standards, environmental regulations, and building codes.
• Manage budgets, procurement, and contract negotiations for maintenance services.
• Prepare reports, maintenance dashboards, and compliance documentation.
• Drive continuous improvement initiatives in maintenance operations.
• Lead safety audits and incident investigations.

Must have experience (Non Negotiable):

• 5+ years of facility management experience, with at least 2 years in a leadership role.
• Proven experience managing large-scale maintenance operations across multiple buildings.
• Strong stakeholder management skills, including vendors, tenants, and internal teams.
• In-depth knowledge of electrical, plumbing, fire safety, STP, and building systems.
• Budget management and operational planning expertise.

Nice to haves (Can be learned on-the-job):

• Certification in Facility Management (e.g., IFMA, BIFM).
• Experience with facility management software and digital tools.
• Knowledge of local regulatory requirements and safety standards.
• Skills in contract management and cost optimization.

The way we work (Culture fit):

• Leadership with a strategic mindset and a focus on operational excellence.
• Strong communicator with the ability to influence and negotiate.
• Adaptable, innovative, and open to adopting new technologies and processes.
• Safety-conscious, detail-oriented, and customer-focused.
• Collaborative team leader committed to developing talent.

Location & Work Requirements:

• Based in Baner-Sus or Kharadi, Pune.
• On-site presence mandatory; flexibility for emergency support.
• Willing to oversee multiple sites and coordinate across teams.

Interview Signals we look for:

• Track record of managing large maintenance teams and multiple sites.
• Strategic thinker with process optimization experience.
• Strong stakeholder and vendor management skills.
• Demonstrated leadership in safety and compliance initiatives.
• Ability to handle complex, multi-stakeholder environments with diplomacy.