About us

At Cashfree Payments, were not just shaping the future of paymentswere moving fast to

scale businesses at every stage, with deep expertise in powering Indias D2C and e-commerce

growth.

Founded in 2015, we process transactions worth $80B annually and are trusted by more than

800,000 businesses. Authorised by the Reserve Bank of India, we are one of the first entities to

receive critical licences like PA-PG, PA-CB and PPI in the sector. We enable seamless

collections, payouts, identity verification, and fraud detection.

We are backed by Silicon Valley investor Y Combinator, Apis Partners, Krafton Inc, State Bank

of India (SBI), and were incubated by PayPal.

What You Will Do:

Manage and grow existing merchant relationships in Enterprise Business vertical, by identifying opportunities for upselling, cross-selling, and deepening engagement.
Develop strategies for expanding existing customer accounts within Enterprise market LOBs i:e E-Com,B2B Saas & OTTs , focusing on long-term partnerships.
Consistently achieve revenue targets through customer retention, account expansion, and driving additional business from existing customers in line with team/organizational objectives
Maintain regular communication with existing clients, ensuring satisfaction and resolving any issues to maintain strong relationships
Build and manage a pipeline for account expansion by identifying growth opportunities within existing accounts.
Plan in-person meetings with customers to identify new use cases and tailor solutions to meet their evolving needs, driving long-term value.
Establish best practices and operating procedures for customer retention, relationship management, and account expansion
Keep updated on market trends, customer pain points, and competitor actions that may impact current customer relationships and growth opportunities

What You Will Need:

6-8 Years of relevant experience in account management & relationship management.
Has a strong understanding of the payments space and from online payments background (Mandate).
Experience in product-focused sales and an organized approach to work
Strong interpersonal skills and the ability to build rapport with customers by understanding their requirements
Strong business acumen and product expertise.
Ability to engage with CXO level executives.

Manager - Enterprise Business (Farming)