Manager - Data Analyst

Genpact

5 - 10 years

Kolkata

Posted: 28/06/2025

Job Description

Responsibilities

Need to have awareness relating to aviation market trends and activities in the region and world wide
Creating dashboards looking at various aviation specific KPIs in PowerPoint
Conducting actual vs forecast to under the gap and ways to mitigate the same
Respond to customer inquiries and problem escalations
Maintain a thorough understanding of client process and policies
Provide excellent customer service to our customers
Responsible to demonstrate capacity for critical thinking and analysis.
Responsible to showcase strong work ethics, with the ability to work well both independently and within the context of a larger team-oriented environment
Candidate should be comfortable with 5 days working and should be flexible w.r.t timings.
Excellent verbal and written communication skill
Proficient in Excel and Advanced Excel, R and Python
Ability to interact with customer independently
Facilitation skills/ excellent communication and presentation skills Ability to interact with all levels of management, strong presentation skills with clear and concise communication
Should be able to work independently and capable to lead projects

Minimum Qualifications

Rich experience as an analyst
MBA (marketing) / masters in economics, Degree in Aviation Management or B.Tech/BE/M.Tech (Aeronautical Engineering) preferred

Preferred skillset
Detailed knowledge on Microsoft Excel, R, Python & Microsoft Power Point
Hands on experience on Advanced Excels & VBA applications
Experience in basic Secondary Research

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.