Manager - Content strategist (Internal Communications) for LDT

Drive the internal communications strategy, aligning with Genpact and leadership vision

Plan, create, and deliver quality content across formatsemailers, reports, newsletters, intranet, video scripts, presentations, playbooks, SOPs, and executive summaries

Write, edit, and proofread high-quality content for org-wide announcements, ensuring clarity, tone, and alignment with brand voice

Liaise with cross-functional teams (Account Managers, Business Leads, HR, Design) to gather inputs and ensure cohesive communication

Drive end-to-end internal campaignsexecute, amplify, reinforce messaging, and track effectiveness across channels

Apply a data-led approach to communication, with a strong grasp of reporting, dashboard insights, and content-performance metrics

Assist in managing the Adoption Framework for all UIOP tools in Genpact, build and execute on adoption strategy for tools, undertake change management activities including dashboarding and reporting on critical metrics and work with multiple leaders and teams to drive adoption

Act as a point of escalation for communication-related queries and ensure timely resolution

MBA in communications, journalism, public relations, or relevant field

Advanced Microsoft Excel and PowerPoint skills