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Manager

Construct Face and Hair - CFH

5 - 10 years

Chennai

Posted: 12/02/2026

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Job Description

Operational Excellence
  • Successfully managed end-to-end clinic operations
  • Ensured smooth coordination between medical, sales, and support teams
  • Maintained high standards of hygiene, SOP compliance, and workflow efficiency
Revenue & Growth Contribution
  • Achieved and exceeded monthly revenue targets
  • Improved lead-to-walk-in and walk-in-to-procedure conversion ratios
  • Implemented effective pricing strategies and promotional plans
Sales & Telecalling Leadership
  • Improved telecalling team productivity and call quality
  • Reduced missed calls and improved follow-up efficiency
  • Conducted regular training and performance reviews
Marketing & Lead Optimization
  • Worked closely with SEO, SMM, and Ads teams to improve lead quality
  • Increased ROI and reduced cost per lead
  • Ensured proper lead allocation and closure tracking
Patient Experience & Reputation
  • Ensured high patient satisfaction and repeat referrals
  • Handled patient escalations and service recovery effectively
  • Contributed to improved Google reviews and clinic reputation
Reporting & Strategic Support
  • Delivered accurate MIS reports for management review
  • Provided actionable insights for business improvement
  • Supported clinic growth initiatives and expansion plans

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