Manager, Client Success Business Consulting

Job Title:

Job Description

Required Skills:

• Extensive experience in developing tools using Google App Script, Excel Macro Scripts, VBA, DotNet in Windows & Chrome Environment
• Experience in Database platforms – MS Access, SQL , Cloud platforms
• Excellent in programming and testing skills for the above languages & operating systems
• Skilled in writing documentation for defining custom configuration of applications
• Strong knowledge of business practices and technical systems
• Experience in Excel MIS Reports - Excellent understanding of excel functions and features
• Additional skills preferred - Experience in preparing process dashboard, SLA reports & balance scorecards to assess the performance of the process using Excel, PowerBI, Tableau
• Strong stakeholder & project management Skills, maintaining TAT, quality, productivity

Roles & Responsibilities:

• Collaborate with stakeholders to identify their business needs & requirements
• Evaluate and interpret gathered information from business sources
• Analyze user requests and feasibility of application implementations
• Develop and customize systems according to business goals
• Identify and resolve risks and issues in business applications
• Create technical and non-technical documentation
• Analyze the logic and syntax of existing code & optimization of codes
• Ensure timely delivery of projects and within budget
• Provide post implementation maintenance support for the tool
• Employee will be expected to stretch for meeting business requirements

Location:

Language Requirements:

Time Type:

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