Job Description Manager, Centre Performance

Role Purpose:

Responsible for driving operational and financial performance across all centres by

monitoring revenue targets, program performance, admissions conversion, and operational

discipline to ensure centres achieve AOP targets.

Reporting To: Head Operations

Key Responsibilities

1. Monitor centre revenue achievement against AOP targets.

2. Ensure optimal program revenue mix across offerings.

3. Track daily admissions and batch occupancy.

4. Monitor operational efficiency and admin KPI performance across centres.

5. Conduct monthly centre performance reviews.

6. Monitor operational expenses against budgets.

7.Track admission funnel metrics and support improvement in conversion.

8. Coordinate program launches with academic and marketing teams.

9. Prepare centre performance dashboards and reports.

KPIs

1. Centre Revenue Achievement 100%

2. EBITDA vs Plan 100%

3.AOP adherence 90%

4. Program revenue mix targets achieved

5. Expense ratio 95%

Experience

58 years in operations or business performance roles in multi-location businesses such as

education, retail, or EdTech.

Manager, Centre Performance