Manager -Captive Operations

Position Summary:

We are seeking an experienced and dynamic Project Manager to lead the day-to-day operations of our Security Operations Center. The ideal candidate will be responsible for managing a team of analysts, ensuring continuous monitoring, timely response to security incidents, and overall improvement of security posture through proactive threat detection and mitigation.

Roles and Responsibilities

• Provide the first line supervision to GoR and to Lead and manage the Security Operations Center.
• Develop and administer SOC 2 type II processes and review their application to ensure that SOCs controls, policies, and procedures are operating effectively
• Lead and manage the SOC team including L1, L2, and L3 analysts.
• Oversee real-time monitoring, detection, triage, and response to security threats.
• Drive the development and implementation of incident response plans, playbooks, and workflows.
• Ensure timely closure of alerts and incidents and review escalated cases for resolution quality.
• Coordinate with threat intelligence, vulnerability management, and other security functions for improved visibility.
• Maintain compliance with internal policies, industry regulations, and audit requirements.
• Conduct regular training, drills, and capability building exercises for the SOC team.
• Produce and present daily/weekly/monthly reports to senior management on SOC metrics, KPIs, and incident trends.
• Optimize the use of SIEM, SOAR, EDR, UEBA, TIP, and other tools.
• Act as a primary point of contact during major cyber incidents and coordinate with IT, legal, and business teams.
• Continuously evaluate and enhance detection and response capabilities.

• Primarily responsible for overall security event monitoring, management and response
• Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
• Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives
• Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs.
• Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
• Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt.
• Co-ordination with stakeholders, build and maintain positive working relationships with them
• Produce and review aggregated performance metrics
• Manage and increase the effectiveness and efficiency of the SOC, through improvements to each function as well as coordination and communication between support and business functions
• Play a significant role in long-term SOC strategy and planning, including initiatives geared toward operational excellence

Required Qualifications:

• Education:
• B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology.
• Experience:
• Minimum 10 years of relevant experience in Security Operations, Threat Detection, or Incident Response.
• Certifications:
• CISSP/CISM/SIEM Certification