Manager, Business Systems Analysis

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

About the Role

This role is responsible for leading a team of business systems analysts, driving data-informed decision-making, and aligning business objectives with technology solutions. Leads initiatives to analyze complex business problems to be solved with automated systems. Plans, manages and controls the activities of a team that provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Brings expertise or identifies domain experts in support of multi-functional efforts to identify, interpret and produce recommendations based on company systems needs.

Key Responsibilities:

• Lead, mentor, and develop a high-performing team of business analysts
• Oversee the delivery of business analysis deliverables including requirements documentation, process modeling, and impact assessments.
• Collaborate with cross-functional teams (product, IT, finance, operations) to ensure alignment on business goals.
• Drive process improvements and operational efficiencies.
• Act as a liaison between stakeholders and technical teams to ensure clear communication of requirements and expectations.
• Develop and track key performance indicators to assess team performance and project outcomes.
• Manage team workload, resource planning, and project prioritization.

About You

Basic Qualifications

• 6+ years experience with Salesforce and integration
• 3+ years of experience in business analysis or related field
• 1+ year of Manager experience preferred

Other Qualifications

• Bachelor's degree in Business Administration, Information Systems, Finance, or related field (Master’s preferred).
• Solid understanding of business process modeling, data analysis, and reporting tools (e.g., Excel, SQL, Tableau, Power BI).
• Demonstrable ability to lead teams and manage multiple projects simultaneously
• Excellent analytical thinking, problem-solving, and decision-making skills.
• Good communication and stakeholder management abilities.
• Experience with Agile/Scrum methodologies is preferred

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!