Manager

Role Overview:

The Risk and Compliance Manager will be responsible for ensuring the highest standards of compliance and risk mitigation across the platform. The role requires close coordination with internal teams and external stakeholders, including regulatory bodies, banks, and payment partners, to safeguard SportsBaazi from legal, financial, and reputational risks.

Key Responsibilities:

1. Fraud, AML & Chargebacks: Monitor, investigate, and mitigate internal fraud, Anti-Money Laundering (AML) risks, and chargeback incidents across the platform. Design early detection mechanisms and fraud response playbooks
2. KYC Ownership: Lead and manage the end-to-end KYC (Know Your Customer) process, ensuring it meets evolving regulatory requirements and provides a smooth user experience
3. Policy Development & Implementation: Develop, review, and enforce comprehensive risk management and compliance policies aligned with regulatory and industry standards
4. Compliance Ownership: Ensure ongoing compliance with laws such as the Digital Personal Data Protection (DPDP) Act, and other enterprise-level risk and regulatory frameworks. Track and report on risk controls across departments
5. Nodal Officer Responsibilities: Act as the designated Nodal Officer for all risk and compliance-related matters. Serve as the primary liaison with government agencies, law enforcement, banks, and payment gateways
6. Responsible Gaming: Own and manage the Responsible Gaming process end-to-end. Develop user protection tools, monitoring mechanisms, and interventions to ensure safe gameplay. Partner with internal teams to integrate responsible gaming features across the platform
7. Training & Awareness: Design and deliver training programs on AML, fraud prevention, and compliance awareness for internal stakeholders
8. Mitigation Strategies & Audits: Regularly assess existing risk frameworks, refine mitigation strategies, and lead internal audits to ensure proactive compliance and risk posture
9. Cross-Functional Collaboration: Collaborate across departments (Product, Tech, Legal, Customer Support, Marketing) to embed risk controls in processes and product features from the ground up
10. Be prepared to take on any responsibilities within the broader scope of Risk and Compliance as needed. Stay ahead of regulatory trends and drive innovation in compliance practices

Qualifications & Requirements:

• 4–6 years of experience in Risk Management, Compliance, or Fraud Prevention, preferably in online gaming, fintech or digital payments industry
• Strong knowledge of KYC/AML regulations, DPDP Act, and enterprise risk frameworks.
• Proven ability to work with external stakeholders like regulatory bodies, LEAs, and financial institutions
• Strong problem-solving skills and the ability to work under pressure in a dynamic environment
• Excellent communication skills and a collaborative, proactive mindset
• Experience with compliance audits and regulatory reporting is a plus