Manager - B2C Sales & Category Management

Job Title: Manager/Senior Manager - Patient Care Specialist

Location: Gurugram Sector 14

Working Days: 6

Experience Required: 3 - 6 Years in B2C Category Management

What we are looking for:

HexaHealth is a fast-growing healthcare organization committed to enhancing patient care

experiences. We are looking for a dynamic Manager/Senior Manager - Patient Care Specialist to drive category growth, optimize service delivery, and ensure exceptional patient experiences.

Eligibility:

Education: Bachelors degree in Business, Management, or related field (MBA preferred).

Experience: 3-6 years in category management, business strategy, or similar roles.

Strong analytical, communication, and stakeholder management skills.

Self-driven with a patient-first mindset and a results-oriented approach.

Job Responsibilities:

Develop and execute category growth strategies to enhance patient acquisition and retention.

Track key performance indicators (KPIs) like revenue, profitability, and patient satisfaction.

Conduct market research to identify trends and competitive insights.

Collaborate with product and tech teams to streamline service delivery.

Ensure high patient satisfaction by addressing feedback and resolving escalations.

Work closely with marketing, operations, and finance teams to meet business goals.

About HexaHealth:

At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We would like to be synonymous with surgery information and discovery. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.

Website Link: https://www.hexahealth.com/

LinkedIn Link: https://www.linkedin.com/company/hexahealth/

Career Page Link: https://www.hexahealth.com/careers