Manager / Assistant Manager – HR (PMS, KPI & Compensation)

Job Title

Manager / Assistant Manager HR (PMS, KPI & Compensation)

Location

Bangalore (with travel across retail stores & manufacturing units)

About GIVA

GIVA is a fast-growing D2C jewelry brand redefining affordable luxury in India, with a strong presence across online channels, retail stores, and manufacturing operations.

Role Overview

This role is responsible for driving a performance-led culture at GIVA by owning the Performance Management System (PMS), designing KPIs across Corporate, Retail, and Manufacturing teams, and managing salary banding and compensation structures.

The ideal candidate is a hands-on HR professional who can build, implement, and scale systems in a fast-paced environment.

Key Responsibilities

1. Performance Management System (PMS)

• Drive end-to-end PMS cycles (goal setting, mid-year reviews, annual appraisals)
• Ensure alignment of individual goals with business objectives
• Enable clear performance differentiation across teams
• Conduct calibration discussions and train managers on effective evaluations

2. KPI Framework Design

• Design and implement function-specific KPIs:
• Retail: Sales, conversion, ATV, store productivity
• D2C / Corporate: Conversion, CAC, ROI, growth metrics
• Manufacturing: Output, quality, operational efficiency
• Ensure KPIs are simple, measurable, and aligned with business goals

3. Compensation & Salary Banding

• Design and manage salary band structures across roles and levels
• Ensure internal equity and external market competitiveness
• Drive annual increments, variable pay structures, and retention strategies

4. Retail Incentive Programs

• Design and implement store-level incentive programs linked to performance
• Ensure incentive plans are simple, motivating, and cost-effective

5. Analytics & Governance

• Track and analyze pay vs performance trends
• Measure effectiveness of incentives and productivity metrics
• Develop and maintain PMS and compensation policies with compliance focus

6. Stakeholder Management

• Partner with leaders across Retail, Corporate, and Manufacturing functions
• Act as a point of contact for employee queries on appraisals and compensation

Qualifications & Experience

• MBA / PGDM in Human Resources
• 612 years of experience in PMS and Compensation roles
• Prior experience in D2C and/or Retail industry preferred

Success Metrics

• Timely and effective completion of PMS cycles
• Strong adoption of KPIs across functions
• Improved performance differentiation
• Effective and impactful retail incentive programs
• Reduction in pay disparity and compensation-related issues