Manager - AP

Genpact

5 - 10 years

Hyderabad

Posted: 31/05/2025

Job Description

Responsibilities

Should have team handling experience of at least some years with a size of 18 to 20 team members
Experience in AP on invoice processing, Helpdesk, Payments & other activities like GRIR, Vendor recon
Should possess excellent communication skills
Ensure prioritization of overdue/ aged and critical invoices
Track team productivity and manage internal & external report outs
Track SLA and KPIs, ensure noise free operations
Customer & stakeholder management for smooth operations
Problem solving and influencing skills
Monthly 1-0-1 of Team leads to earmark their career path and growth
Liaise with GBS stakeholders, Procurement, Supply chain for identification of process improvement opportunities and continuous improvement levers
Complete Quality checks as defined and agreed with Client Contracts
Ensure service deliverables within TAT and SLAs
Engage with GBS & business stakeholders on Escalation management
Drive Weekly/ monthly governance meetings with internal and external stakeholders
Drive governance with supply chain and procurement for aged invoice resolution
Adhere the internal compliance policy and guideline established by the management on their daily operational activities
Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines

Minimum Qualifications

Graduate in Commerce (B. Com)
Relevant work experience on Accounts payable transactional activities and Helpdesk
Strong English language skills (verbal and written)

Preferred Qualifications

Experience in Accounts Payable tasks & delivery, Reconciliations, Helpdesk
Good typing speed, to handle and manage communications with External and internal stakeholders
Ability to handle a team size of 20 members
Good understanding of MS office-MS Excel experience is must to have

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.