Manager : Actuarial
Genpact
5 - 10 years
Gurugram
Posted: 03/09/2024
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Job Description
Responsibilities
• This includes Actuarial process transformation from Data requirements, Actuarial Modelling and testing, deploying models to Valuation production environment.
• Provide technical support to the team in performing all tasks/projects - Serve as the subject matter expert (SME)
• Produce and review documents (technical or otherwise) that the team produces to ensure they adhere to the guidance provided by the Client process owner.
• Support business initiatives and projects as per Client Process Manager’s preference and priority - participate as needed for providing process improvement opportunities to Client business owners.
• Coach and mentor offshore Team Leads/SMEs - motivate and inspire team members to improve team/individual performance and maintain healthy work dynamics.
• Lead by example – drive consistency in expected behaviors
• Process Support:
• Perform tasks/projects/analysis assigned to him/her by the Client process manager.
• Coordinate and drive synergy with Genpact Onshore Lead/s and team members on an ongoing basis to align on process priorities, feedback & action items.
• Ensure all teams maintain task lists, project lists and any ad-hoc project list utilizing team resources – calibrate with Genpact onshore team and Client process owner as needed for updates and changes.
• Ensure all processes have up to date process documentation on all run the shop tasks.
• Work with Genpact leadership to obtain necessary staff to support the team’s requirements.
• Value Generation - Pro-actively seek ways to improve efficiency and calibrate with Genpact Offshore team and Client process owners for their direction and prioritization to execute any process improvements.
• Program/process Governance:
• Ensure all process and project related deliverables include defined controls and supporting evidence meet agreed upon requirements.
• Ensure agreed upon governance practices are in place and adhered too – daily/weekly/monthly status reporting of team activities against the program plan or schedule.
• Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams.
• Timely escalation of issues requiring attention to Genpact leadership/Client process owners; create necessary action plans.
• Establish a process documentation structure that best serves the need to train a new hire and also provide step by step guidance to a doer / reviewer.
o Template consistency
o Table contents – background, systems/files references, inputs-process-output, high level process flow, procedure notes, etc.
o Version control & change management
o Storage & archiving past versions.
• Create documentation for any new tasks (new transitions/new requirements)
• Seek necessary update and documentation sign off from onshore Client SMEs/ process owners.
• Evaluate need for checklists and reminders for specific tasks/activities that help in minimizing errors/rework & improve review and doer efficiency.
• Develop team training & development plans.
• Responsible for recruiting, training, supervising and appraising staff.
• Create Upskilling plans to ensure needed backups at Task/activity level – ensure the team members have necessary trainings, practice (replication) to do the work efficiently and effectively.
• Provide SME support – ability to apply learnings across various work tasks/projects.
• Develop staff personal development plans in line with Modelling priorities and strategy /goals – Tools & technology asks, regulation understanding, process/product knowledge, other specific skills.
• Coach and mentor for his team – provide the team with the vision of the process and project activities.
• Motivate and inspire team members and maintain healthy work dynamics.
• Lead by example – drive consistency in expected behaviors
• Recognize and celebrate team and team member accomplishments and exceptional performance.
• Work with functional managers and Genpact leadership to obtain necessary staff to support the team’s requirements – Need based.
• Support business initiatives and projects as per Client’s preference and priority
• Pro-actively seek ways to improve the efficiency and calibrate with Client process owners to maximize the value-add of the Modelling team.
• Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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