Manager- Network Change
Genpact
5 - 10 years
Noida
Posted: 9/3/2024
Job Description
Responsibilities
:• Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
• Participate in Bridge calls with clients for joint troubleshooting of network issues
• Work with different Vendors and service Provider for faster and accurate resolution
• Playing key role for network related incidents and providing key inputs for Problem Management
• Identifying open risk in the production network and provide input for mitigation
• Documenting all Changes done in production environment through Change Management process
• Must have worked on large scale infra
• Candidate must have worked/handled the IT projects
• Global customer interaction is one of the key expectation from candidate
• The candidate should hold very rich experience in corporate LAN & WAN infra
• Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)
• He/she need to lead function and drive the project/operations end to end
• Candidate should be very strong in written & oral communication
• Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850 Model)
• Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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