Manager- Network & Cloud Operations
Genpact
5 - 10 years
Gurugram
Posted: 3/5/2025
Job Description
Responsibilities
The candidate should be holding relevant yrs. of hardcore 24X7 network Ops experience
Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
Participate in Bridge calls with clients for joint troubleshooting of network issues
Work with different Vendors and service Provider for faster and accurate resolution
Playing key role for network related incidents and providing key inputs for Problem Management
Identifying open risk in the production network and provide input for mitigation
Documenting all Changes done in production environment through Change Management process
Must have worked on large scale infra
Global customer interaction is one of the key expectation from candidate
The candidate should hold very rich experience in corporate LAN, Security & WAN infra
Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)
He/she need to lead function and drive the project/operations end to end
Candidate should be very strong in written & oral communication
Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850 Model) & Firewall (Cisco & ASA)
Candidate should have at least 2 yrs. of hands-on working experience either of Palo Alto or on Cisco ASA firewall platform
Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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