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Manager - Wealth and Retirements

Genpact

5 - 10 years

Bengaluru

Posted: 03/09/2024

Job Description

Responsibilities


•    Requirements Gathering: Collaborate with stakeholders to understand their needs, analyze business processes, and gather requirements for new systems, processes, or improvements.

•    Requirements Analysis: Analyze and document requirements, ensuring they are clear, concise, and aligned with business objectives. Evaluate feasibility and identify any potential issues or conflicts.

•    Stakeholder Management: Engage and communicate with stakeholders, including clients, users, and project teams, to ensure a common understanding of requirements and maintain strong relationships.

•    Process Improvement: Identify opportunities for process improvements, efficiency gains, and cost savings. Analyze current workflows and propose optimized solutions to enhance business operations.

•    Data Analysis: Analyze and interpret data to identify trends, patterns, and insights that can inform decision-making and drive business improvements.

•    Solution Design: Collaborate with technical teams to design and document solutions that meet business requirements. Ensure that proposed solutions are feasible, cost-effective, and aligned with organizational goals.

•    Documentation: Create clear and comprehensive documentation, such as business requirements documents, functional specifications, use cases, and process maps, to communicate requirements and solutions effectively.

•    Testing and Quality Assurance: Collaborate with testing teams to develop test plans, test cases, and test scripts. Participate in testing activities to ensure that the solution meets the defined requirements and quality standards.

•    Change Management: Assist in change management activities, including stakeholder communication, training, and support, to ensure smooth adoption of new systems or processes.

•    Continuous Improvement: Monitor and evaluate implemented solutions to identify areas for further improvement. Gather feedback from stakeholders and propose enhancements to optimize business outcomes.

•    Project Management Support: Support project managers in various project-related activities, such as project planning, resource allocation, risk assessment, and progress tracking.

•    Business Relationship Management: Establish and maintain strong relationships with business stakeholders, understanding their needs and challenges, and providing ongoing support and guidance. 

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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