Manager - Wealth and Retirements
Genpact
5 - 10 years
Bengaluru
Posted: 9/3/2024
Job Description
Responsibilities
• Requirements Gathering: Collaborate with stakeholders to understand their needs, analyze business processes, and gather requirements for new systems, processes, or improvements.
• Requirements Analysis: Analyze and document requirements, ensuring they are clear, concise, and aligned with business objectives. Evaluate feasibility and identify any potential issues or conflicts.
• Stakeholder Management: Engage and communicate with stakeholders, including clients, users, and project teams, to ensure a common understanding of requirements and maintain strong relationships.
• Process Improvement: Identify opportunities for process improvements, efficiency gains, and cost savings. Analyze current workflows and propose optimized solutions to enhance business operations.
• Data Analysis: Analyze and interpret data to identify trends, patterns, and insights that can inform decision-making and drive business improvements.
• Solution Design: Collaborate with technical teams to design and document solutions that meet business requirements. Ensure that proposed solutions are feasible, cost-effective, and aligned with organizational goals.
• Documentation: Create clear and comprehensive documentation, such as business requirements documents, functional specifications, use cases, and process maps, to communicate requirements and solutions effectively.
• Testing and Quality Assurance: Collaborate with testing teams to develop test plans, test cases, and test scripts. Participate in testing activities to ensure that the solution meets the defined requirements and quality standards.
• Change Management: Assist in change management activities, including stakeholder communication, training, and support, to ensure smooth adoption of new systems or processes.
• Continuous Improvement: Monitor and evaluate implemented solutions to identify areas for further improvement. Gather feedback from stakeholders and propose enhancements to optimize business outcomes.
• Project Management Support: Support project managers in various project-related activities, such as project planning, resource allocation, risk assessment, and progress tracking.
• Business Relationship Management: Establish and maintain strong relationships with business stakeholders, understanding their needs and challenges, and providing ongoing support and guidance.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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