Manager - Travel

The Manager/Sr Manager Travel will be responsible for managing end-to-end employee travel requirements across all Nuvama Group entities, ensuring seamless coordination, policy compliance, cost optimisation, and superior service delivery.

Responsibilities:

• Manage end-to-end travel arrangements for all employees, including flights, hotels, cabs, visas, insurance, and foreign exchange (where applicable).
• Coordinate end-to-end travel, venue selection, hotel bookings, logistics, and agenda planning for business off-sites, leadership meets, team outings, and training programs.
• Work closely with Business Teams, HR & Finance to design cost-efficient and compliant travel/event plans.
• Prepare and maintain comprehensive Travel MIS.
• Develop dynamic dashboards using MS Excel (Advanced), Power BI, and other internal tools.
• Publish scheduled reports for Business Heads.
• Ensure all bookings comply with Nuvama Group Travel Policy across entities. Maintain travel policy trackers and exception logs.
• Interface with empanelled vendors for rates, negotiated pricing, service levels, and resolution of grievances.
• Track vendor SLAs, performance metrics, billing timeliness, and support contract renewals with Admin & Legal.
• Review and verify vendor invoices before submitting to Finance for processing.
• Maintain a database of approved vendors for flights, hotels, car rentals, visa agencies, and event locations.
• Maintain audit-ready documentation for internal and external audits.
• Assist in periodic policy updates based on business needs and cost trends.
• Provide prompt, professional, and high-quality service to employees across the Group.
• Maintain a senior stakeholder-first mindset with high sensitivity, confidentiality, and discretion.
• Handle escalations and provide quick resolutions.
• Support employees during travel disruptions (delays, cancellations, medical emergencies).
• Travel booking TAT adherence.
• Cost savings achieved through negotiation & optimized planning.
• Policy compliance rate & reduction in exceptions.
• Employee satisfaction score (especially senior stakeholders).
• Efficiency in off-site & event planning.
• Reduction in last-minute or premium travel costs.

Qualification:

• Graduate in any discipline (Hospitality/Travel Management preferred).
• Certification in Travel or MIS/Data Analytics is a plus.

Experience:

• 6-7 years in corporate travel desk & MIS reporting roles.
• Experience in BFSI or large corporates preferred.
• Prior experience interacting with senior management is an added advantage.