Manager - Transitions HRSS
Genpact
5 - 10 years
Kolkata
Posted: 3/5/2025
Job Description
Responsibilities
Lead end-to-end transition strategy & solution, along with the process owners by consolidating relevant inputs from cross functional teams, in line with the solution
Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation solution to meet stakeholders stated and unstated needs and own all updates
Create comprehensive transition plans outlining key milestones, timelines, and deliverables with an ability to outline goals and outcomes, gather data, brainstorm on solutions, evaluate pros and cons.
Communicate effectively with all stakeholders to keep them informed about progress.
Identify potential risks associated with transitions and develop mitigation strategies.
Handle deployment projects across the various HR Shared Services sub-functions while ensuring effective and efficient execution including customer education, setting expectations, process definition, establishing appropriate thresholds, and project management.
Oversee hand-off to account management upon completion of the implementation project
Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model.
Ability to handle multiple projects and implementations in parallel with appropriate prioritization.
Manage escalations and effectively utilize higher management in resolving challenging problems
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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