Manager - Sourcing & Procurement

In this role, you will be responsible for all the activities related to accounts payable, which include: 

• Develop and implement efficient and effective procurement policies and procedures. 

• Oversee and manage the procurement operations team, acting as the gatekeeper for procurement operations. 

• Address client concerns and escalations in a timely and professional manner. 

• Ensure compliance with procurement policies and procedures, SLAs, KPIs, and TAT. 

• Collaborate with internal & external stakeholders (Client & Their Vendors) to resolve queries, including AP and O2B teams. 

• Closely monitor the order expedition process (ETA Management) & support in appropriate revenue forecasting. 

• Develop standard operating procedures (SOPs) and desktop procedures (DTPs) for procurement operations. 

• Ensure that all allocated tasks are completed within the prescribed turnaround time (TAT). 

• Conduct Root Cause Analysis (RCA) processes to identify the cause of procurement errors and develop corrective action plans. 

• Publish various MIS reports to monitor procurement performance. 

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.