Manager - ServiceNow Developer
Genpact
5 - 10 years
Bengaluru
Posted: 3/5/2025
Job Description
Responsibilities
Work with stakeholders to convert business needs into ServiceNow technical solutions.
Design and implement scalable, performant, secure, and maintainable ServiceNow solutions.
Provide technical leadership and guidance to development teams, ensuring adherence to best practices and standards.
Collaborate with cross-functional teams, including developers, administrators, and business analysts, to drive successful implementations.
Mentor Developers and provide technical guidance and support as needed.
Conduct code reviews, troubleshoot technical issues, and provide solutions and recommendations.
Identify opportunities for process improvements and automation within the ServiceNow platform.
Proactively propose innovative solutions and new features that drive business value.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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