Manager - S2P

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Inviting applications for the role of Manager, Procurement
We are hiring a results-driven Procurement Manager to lead a focused P2P team supporting a US-based client in the Semiconductor industry. The manager will oversee a team of approximately 5 team members, primarily responsible for Purchase Request (PR) preparation and Purchase Order (PO) management as part of the broader procurement operations. This is a client-facing role requiring hands-on management of daily operations, SLA compliance, team performance, process improvements, and active participation in Oracle ERP transformation, including UAT and SIT from Day 1.
Responsibilities
Oversee end-to-end Purchase Request creation, validation, and submission as per client procurement guidelines.
Manage Purchase Order (PO) lifecycle, including creation, amendments, follow-ups, and closure in the ERP system.
Ensure high-quality, timely, and compliant execution of tasks assigned to the team.
Lead a team of ~5 Procurement professionals, providing guidance, performance feedback, and support on daily operations.
Drive productivity, adherence to standard processes, and accuracy in deliverables.
Act as the primary interface with the client for PR and PO-related matters.
Conduct regular operational reviews and governance meetings.
Ensure proactive communication, issue resolution, and client satisfaction.
Ensure adherence to defined SLAs, KPIs, and quality benchmarks.
Monitor daily task execution and escalate exceptions or delays as needed.
Maintain dashboards, MIS reports, and performance trackers for internal and client consumption.
Identify opportunities for standardization, automation, and optimization in PR and PO processes.
Implement best practices and contribute to the development of SOPs and training documentation.
Support clients Oracle ERP implementation from Day 1, participating in:
o User Acceptance Testing (UAT)
o System Integration Testing (SIT)
o Business readiness, data validation, and knowledge transfer activities.
Coordinate with internal and client teams to ensure successful migration and go-live.

We seek qualifications in you!
Minimum Qualifications / Skills
Bachelor's degree in business, Finance, Supply Chain, or related field.
Relevant years of experience in P2P or procurement operations, with at least 2 years in a team leadership or managerial role.
Hands-on experience in Purchase Requisition and Purchase Order management.
Prior exposure to Oracle ERP (EBS, Fusion, or Cloud) is a must; ERP implementation experience is highly desirable.
Proven experience managing client communication and SLAs in a shared service or BPO setup.
Preferred Qualifications/ Skills
Bachelors degree in business administration, Supply Chain Management, Procurement, or a related field.
Certifications such as CPSM, CIPS, or CSCP are an advantage.
Excellent organizational and creative problem-solving skills.
Demonstrated resourcefulness with critical attention to details.
Experience working with US-based clients, preferably in Semiconductor or Manufacturing sectors.
Knowledge of procurement tools such as Coupa, Ariba, or SAP (if relevant).
Strong communication, problem-solving, and stakeholder management abilities.
Exposure to Lean/Kaizen methodologies or process transformation initiatives

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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