Job Summary
We are seeking a highly skilled Functional Architect with 7 to 9 years of experience to join our team. The ideal candidate will have extensive experience in SAP Work Management SAP Waste Management SAP Energy Data Management SAP Customer Care Services SAP Device Management SAP Billing and SAP Service Contracts. This role requires expertise in Customer Relationship Management and Billing & Payments management. The work model is hybrid and the shift is day. No travel is required.
Responsibilities
Lead the design and implementation of SAP solutions for work management waste management and energy data management.Oversee the integration of SAP Customer Care Services Device Management and Billing modules to ensure seamless operations.Provide expert guidance on SAP Service Contracts to optimize customer service processes.Collaborate with cross-functional teams to gather and analyze business requirements for SAP solutions.Develop and maintain detailed documentation of SAP configurations and customizations.Ensure the SAP system is aligned with industry best practices and company standards.Conduct regular system audits to identify and resolve any issues or discrepancies.Train and mentor junior team members on SAP functionalities and best practices.Monitor system performance and implement enhancements to improve efficiency and effectiveness.Work closely with stakeholders to ensure SAP solutions meet business needs and objectives.Provide ongoing support and troubleshooting for SAP-related issues.Stay updated with the latest SAP technologies and trends to recommend improvements.Ensure compliance with all relevant regulations and standards in SAP implementations.
Qualifications
Possess strong experience in SAP Work Management SAP Waste Management and SAP Energy Data Management.Demonstrate expertise in SAP Customer Care Services SAP Device Management and SAP Billing.Have a solid understanding of SAP Service Contracts and their application in customer service.Show proficiency in Customer Relationship Management and Billing & Payments management.Exhibit excellent problem-solving and analytical skills.Display strong communication and interpersonal skills.