Manager - Projects

Sr. Functional Architect

Qualification:

BE/ B Tech, MCA, MS, MBA, CA, MS

Responsibility:

Sales Support

• ▪ Provides ontheground solution approach for small to medium sized pursuits.

• ▪ Identifies new opportunities in existing clients by sharing point of views based on a clear understanding of the customer processes that can help bring in better business value.

• ▪ Provide solution differentiators for proposals.

• ▪ Participate in discussions, presentations with customers at a strategic level versus execution or tactical level.

• ▪ Lead RFP response actively in terms of solution architecture and design, effort estimations, risks and mitigation.

• ▪ Lead oral presentation to the customer in his/her area of expertise on the product/domain/process.

• Market Scan and Brand Building.

• ▪ Bring knowledge of customer, business, domain/industry and product within given industry vertical or domain.

• ▪ Conduct secondary research on product/domain specific solutions.

• ▪ Bring an understanding of competitive landscape.

• ▪ Identify key trends and forecasts in the product/domain.

• ▪ Participate/Contribute to conferences with partners, analysts / vendors in area of domain/technology expertise through active mindshare gain Webinars, White papers, speaking events etc.

• ▪ Prepare/review collateral, publications, technology papers etc for distribution.

• Opportunity Identification.

• ▪ Contribute to opportunity identification and provide inputs on enhancing/rationalization of existing capabilities and services.

• New Solution Development.

• ▪ Share ideas to come up with potential solution ideas by identifying white spaces in the product that can address a domain/industry need.

• Knowledge Management.

• ▪ Contribute actively to Knowledge Management repository by sharing Point of Views (POVs), white papers, blogs case studies, tools, process flows and similar artifacts.

• ▪ Conduct and facilitate knowledge sharing and learning sessions across the team.

• '▪ Build awareness of the knowledge repository among teams.

• Project Support.

• ▪ Play Solution Architect role for small to medium sized engagements.

• ▪ Responsible for client satisfaction, risk and escalation management ▪ Understands client stakeholder expectations and guide delivery team to successful implementation.

• ▪ Review, finalize, and manage overall delivery of solution including business blueprint and design audits, supporting SMEs and consultants from a solution point of view.

• ▪ Support operations in on boarding and enablement.

• Client Management/Relationship Management.

• ▪ Proactively build relationships with functional owners in client organization to build long term partnerships.

• ▪ Create and connect with the right sponsors/business leaders for a given solution.

• ▪ Drive alignment, connects with product/third party vendor in an engagement wherever applicable.

• ▪ Own Expectation Management, Client Satisfaction Management, and Risk Management in area of domain/solution expertise.

• ▪ Deliver and measure value pre, during, and post engagement and communicate to stakeholders.

• People Management.

• ▪ Participate in junior to middle management level talent selection.

• ▪ Set goals for team members and monitor performance.

• ▪ Guide the employees in the functional stream in setting career paths.

• ▪ Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback, and address concerns.

• ▪ Conduct performance appraisal for team members.

• ▪ Organize team initiatives on a periodic basis.

• ▪ Encourage thought leadership within the team.

• Business Planning.

• ▪ Bring knowledge, understand trends in existing engagements, evaluate options in defined functional area (solution architecture domain/technology/product/ infrastructure) and contribute to the annual business planning process.

• ▪ Support activities related to strategic choices in defined scenarios (related to domain/technology/product/infrastructure) and provide inputs on enhancing/rationalization of existing capabilities and services.

• Solution Conceptualization.

• ▪ Keep track of industry trends and build/ Provide support in business cases for new solutions in EAS for new solution development in defined functional areas (domain/technology/product/ infrastructure).

• ▪ Review/Lead new solution offerings development by identifying use cases, participate in process blueprinting and walkthrough.

• ▪ Present the business case to concerned stakeholders/business leadership and seek approval.

• ▪ Serve as POC for both client and delivery team assuring projects are effectively governed in terms of solution adequacy.

• take corrective steps to prevent client escalation.

• Solution Definition.

• ▪ Understand the product/customer domain and his/ her requirements.

• ▪ Interact with Business Analysts / Senior Business analysts for requirement analysis.

• ▪ Analyze CTS capabilities from a domain perspective and identify the operational nuances in meeting customer's requirements.

• ▪ Develop tools and templates.

• Share analysis inputs with other architects ▪ Recommend best solution Interact with customer and provide support in finalizing the scope.

• ▪ Clarify queries other architects/teams have on the proposed solution.

• ▪ Monitor progress on project delivery on an ongoing basis and provide support as and when required.

• ▪ Execute maturity assessment and other process improvement initiatives ▪ Execute CBA and create business case.

• ▪ Create business process architecture and related process flows.

• ▪ Create Process Hierarchies and align KPIs to different process levels.

• ▪ Define Business and Operations KPIs and align with strategic and tactical objectives of engagement.

• ▪ Apply BRM on specific customer problem areas and devise BRM enabled solutions.

• Asset Development and Governance (Cognizant H1,H2,H3).

• ▪ Create assets in H1/H2, Build and finalize implementation plan with client and internal stakeholders.

• ▪ Identify re usable assets and track utilization of assets across projects.

• ▪ Assist in analyzing metrics and feedback from project teams adopting designed assets.

• ▪ Monitor asset effectiveness during realtime implementation.

• ▪ Identify areas for improvement / customization and redesign asset based on analysis.

• ▪ Develop and ensure promotion/adoption of assets in H1/H2.