Manager - Order to Cash

Genpact

5 - 10 years

Pune

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

• The candidate will be responsible to manage a team of analysts who will perform recoveries for client from under dispute/written off data.
• The candidate must be well versed with Over all Order to cash Domain knowledge i.e. Order Management, Billing, Cash, Collection & Reconciliation
• Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights
• Identify and convert new recovery opportunities through customer nuances, trending (deductions, payment etc.)
• Working closely on a consistent pipeline of opportunities.
• You need to lead all the activities related to Cash and Collections domain
• Client Relationship management: Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services
• Operational excellence – governance, weekly utilization, project prioritization, team resource optimization etc.
• Managing and recording performance of team members. Hire, coach, mentor and develop the staff skills and provide career development planning and opportunities
• Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations
• Partner with Human Resources to handle client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention

Minimum Qualifications

• Graduate with Basic Accounting Knowledge and analytical skills
• Good Leadership skills
• Excellent analytical skills, excellent communication skills and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language
• Adept at learning and applying new data, analytics methods and technologies; Possess analytic curiosity to seek out and develop potential solutions and drive continuous improvement; motivated by challenging, complex problems

Preferred Qualifications

• Finance/MBA from regular institute
• Hands On experience on SAP, Oracle, or any other ERP

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.