Manager - Network Operations & Engineering

Genpact

5 - 10 years

Gurugram

Posted: 3/5/2025

Job Description

Responsibilities


Playing accountable role along with team while handling the operations issues and delivering the assigned projects
Working with internal / external resources to deliver the assigned task
Candidate may get in to Ops critical issues to isolate the root cause technically
He/she may have to get in to the issues technically, drive the issue closure along with OEM
Work with different Vendors and service Provider for faster and accurate resolution/implementation.
Identifying open risk in the production network and provide input for mitigation.
Creation of technical documents and working with internal team to implement the same
Finding the scope improvement by initiating the Lean/Six Sigma projects to add the efficiency in to system/process.
Scripting and Automation:
Proficiency in scripting languages such as Python, Bash, or PowerShell is essential for network engineers. Scripting allows for automation of routine tasks, configuration changes, and monitoring processes.
Experience with automation frameworks like Ansible, Puppet, or Chef facilitates the automation of network infrastructure provisioning and management tasks.
Cloud Networking:
Understanding of cloud networking principles and experience with cloud service providers like AWS, Azure, or Google Cloud Platform.
Ability to design, implement, and manage hybrid and multi-cloud network architectures.
Continuous Integration/Continuous Deployment (CI/CD):
Understanding of CI/CD pipelines and their application in network automation workflows.
Experience with CI/CD tools like Jenkins, GitLab CI/CD, or Travis CI for automating the testing and deployment of network configuration changes and automation scripts.
Version Control Systems:
Proficiency in version control systems like Git for managing network configurations, scripts, and automation code.
Experience with collaborative workflows, branching strategies, and code review processes using Git.
API Integration:
Ability to work with RESTful APIs provided by network devices and management platforms. This includes interacting with APIs to extract network data, perform configuration changes, and automate network operations.
Familiarity with API documentation and tools like Postman for testing and debugging API requests.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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