Manager - Medical Excellence (Digital Transformation)

Job Overview:

BSVMankind is seeking a Manager Digital Transformation (Medical Affairs) to lead and support the adoption of digital tools, advanced analytics, and technology-enabled processes across Medical Affairs. This role will focus on enhancing scientific engagement, improving operational efficiency, strengthening evidence generation, and enabling real-time insights while ensuring compliance with regulatory and data privacy standards.

Key Responsibilities:

Digital Strategy & Transformation

Drive digital transformation initiatives within Medical Affairs aligned with organizational strategy and business objectives

Identify opportunities to integrate digital technologies such as AI, analytics platforms, CRM tools, and omnichannel engagement solutions

Support the transition of Medical Affairs from traditional, reactive models to proactive, data-driven and patient-centric approaches

Medical Affairs Enablement

Partner with Medical Affairs teams to digitize workflows related to studies, publications, advisory boards, and scientific engagement

Support digital enablement of product lifecycle activities including development, clinical research, post-marketing surveillance, and real-world evidence (RWE)

Enhance scientific exchange and engagement with HCPs through digital and virtual platforms

Omnichannel & Stakeholder Engagement

Enable omnichannel engagement strategies across webinars, virtual meetings, email, digital platforms, and emerging channels

Support identification, profiling, and engagement of HCPs and Digital Opinion Leaders (DOLs) using digital tools

Facilitate virtual collaboration with external stakeholders including investigators, institutions, partners, and vendors

Technology, Compliance & Governance

Ensure digital initiatives comply with regulatory, ethical, and data privacy requirements

Work closely with Legal, Compliance, IT, and Data Privacy teams to ensure secure data handling and governance

Support evaluation and implementation of secure data-sharing technologies and platforms

Change Management & Capability Building

Support change management initiatives to drive adoption of digital tools across Medical Affairs teams

Conduct training, documentation, and user enablement for new platforms and technologies

Address cultural resistance by promoting a phased and user-centric approach to digital adoption

Job Requirements

MBBS with IT/digital expertise would be preferred

13 years of experience in Medical Affairs, digital transformation, healthcare analytics, pharma operations, or related roles

Strong understanding of Medical Affairs functions and the pharmaceutical / healthcare ecosystem

Ability to manage multiple digital initiatives simultaneously and collaborate across cross-functional teams

Excellent communication, stakeholder management, and problem-solving skills

Preferred Skills

Familiarity with data privacy regulations, compliance frameworks, and digital governance

Experience supporting omnichannel or virtual HCP engagement initiatives

Certification or coursework in Digital Transformation, Analytics, or Project Management (preferred but not mandatory)