Manager - Leaning & Development
Genpact
5 - 10 years
Lucknow
Posted: 3/5/2025
Job Description
Responsibilities
Support the execution of the L&D strategy at region/site/account level
Support region/site/account initiatives to meet our yearly targets
Support/own the integration process for new accounts by delivering training sessions, based on needs
Support data-driven decisions by creating needed reports as per the need
Manage Helpmate L&D tickets and provide answers to employees queries
Support regional/global learning programs, reskilling & upskilling initiatives and projects based on needs
Deliver/facilitate learning sessions
Act as regional POC for learning initiatives, programs
Offer specialized support for business including being a learning partner/consultant for employees and/or leaders
May participate in other initiatives or projects, as per his/her skills and abilities, upon managers request
Successfully graduating the training plan attached to the position and the tasks
Training other team members regarding the daily tasks whenever necessary and requested by the manager
May participate in other initiatives or projects, as per his/her skills and abilities, upon managers request
Minimum Qualifications
/skillsUniversity graduate (relevant studies)
Previous relevant experience
Preferred Qualifications/Skills
Self-motivated with ability to work both independently and as part of a team
Good presentation skills in English and virtual environment as well
Organized personality with attention to details, able to work simultaneously on different projects
Good communication and influencing skills, both with Customer, Ops managers and Associates
Result orientation, with problem solving capabilities
Ability to handle multiple tasks and drive closure
Able to work and complete work independently
Project management skills
Able to cope with stress and multiple tasks with a deadline
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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