Manager - Customer Service

Abbott

5 - 10 years

Mumbai

Posted: 22/11/2024

Getting a referral is 5x more effective than applying directly

Job Description

JOB DESCRIPTION:

MAIN PURPOSE OF ROLE

Leads/supervises a team of 2 or more professionals; first level manager of a work team that could comprise professionals, technical and/or administrative staff.

Typically without budget or hire/fire authority.

Focuses on mentoring, coaching, and coordination.

Responsible for maximising the effectiveness of the organisation's supply chain.

MAIN RESPONSIBILITIES

• Responsible for reviewing new and potential customers' operational requirements.

• Review contracts (including solution designs, pricing and other information).

• Responsible for contract negotiation with customers and suppliers.

• Oversees the coordination of the operational/ infrastructure/ system requirements before and during the set-up and implementation of the agreed Logistics solution.

• Explore and pursue potential business opportunities.

• Activities may include analysis, planning and forecasting in the areas of production, materials handling, purchasing, inventory management, warehousing, and transportation and distribution.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Supply Chain

DIVISION:

ANI International Nutrition

LOCATION:

India > Mumbai : BKC Building

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

About Company

Abbott is a global healthcare company developing medical devices, diagnostic tools, nutritional products, and medicines. It focuses on improving health outcomes across areas like heart disease, diabetes, and infectious diseases, with a strong emphasis on research and innovation.