Manager - Accounts Payable (Generalist)
Genpact
5 - 10 years
Kolkata
Posted: 11/20/2024
Job Description
Responsibilities
Your primary responsibility is to ensure teams quality of output is maintained at agreed SLA standards.
Your engagement is primarily will be on performing QC for all the processed invoices and ensure critical errors are arrested before it is released for payment
Implement process improvements to increase the efficiency of quality of team and deploy tools to automate the QC process
Ensure quality adherence (invoice processing, quality of queries, accuracy of payments, helpdesk management etc.)
Responsible for overall performance metrics - Reporting and tracking of metrics (CPI / KPI & E2E metrics)
Maintain and adhere to Standard Operating Procedures as agreed with the client, drive cross training ongoing basis
Risk Assessment, Management & proactive communication (adherence to key controls, SLA related risks, SOFs)
Proactively Identify process pain points and improvement opportunities and collaborate with client to drive change.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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