Manager, Transformation & Portfolio Management

Context/Scope:

Diageo Global Business Operation (GBO), a multi-functional global shared services function established to liberate and equip markets to deliver the Diageo Performance Ambition.  This is achieved through:

• The delivery of outstanding end to end process execution;

• Generating performance improving insights from data;

• Providing CPG leading digital capabilities and solutions;

Under-pinned by secure and stable operations and putting customers and consumers at the heart of everything we do. 

AS we enter into the third decade of operation, GBO leadership have set themselves, within their overall strategy,  a bold vision – “To  Be the Trusted and Respected Business Change & Transformation partner at Diageo, empowering functions to reinvent themselves and deliver strategic benefit to the business” Over the course of the next 2 years, GBO is looking to reinvent itself  to achieve this vision.

GBO is looking to hire a Project Manager who will be part of the central Change and Transformation function for GBO, delivering complex and cross functional projects that require solutions to often complex business, operational, financial, legal and regulatory change.

Purpose of Role

Project managers are responsible for driving sophisticated projects from start to finish; proactively handling project risks, accurately reporting project progress to the Programme manager, and confidently working with business customers to ensure quality delivery and timely completion of the project.

The team will work in close collaboration with GPOs, technology teams, service delivery and markets across all levels of Diageo, as well as partners and third-party suppliers.

Top Accountabilities

• Working closely with the GPOs, Technology, Markets and 3rd party partners, function heads and customers at all levels

• Driving the implementation of the project daily with regards to time, budget and quality

• Defining the scope for projects with key customers, ensuring that benefits are identified and supervised

• Defining project landmarks and results

• Preparing cases; acquiring and seeking budget

• Selecting, developing and leading all aspects of an effective team, coordinating their activities and evaluating their performance

• Working with multiple delivery and business partner teams to deliver change at pace and control project outcomes

• Maintaining programme and project plans, including budget /resource plans

• Developing effective governance frameworks; handling weekly/monthly Governance forums

• RAID management – Risks, Assumptions, Issues, Dependency Management

• Monitoring, reporting, and effective communication of project progress against plan to delivery teams, sponsors, customers, PMO and other governance bodies.

• Developing a consulting approach towards engagement and challenges through problem solving and critical thinking

• Proactively lead project risks, resolve issues, and handle customer concerns

Key Proficiencies

Technical

• Extensive program/ project planning and execution skills in handling large and sophisticated change and transformation programs/projects

• Experience of using a variety of project and business organisational change methodologies

• Tried project and modelling skills, to represent information in forms that improve decision making and communications.

• Solid understanding of Global Change delivery and program lifecycle

• Guide user of MS Project, JIRA or similar project management tools and MS Visio.

• Proficient in MS Office.

• Understanding of Lean / Six Sigma and Continuous Improvement

• Understanding of Finance processes O2C, S2P, R2R

Behavioral/ Leadership

• Strong communication and documentation skills

• Excellent negotiation and conflict resolution skills

• Customer management with a global attitude; decision-making, influencing and challenging ability

• Hard-working and can empower other towards project goals

Qualifications and Experience Required

Education and Qualifications

• Educated to a degree level or equivalent

• Accredited at Guide level in Lean or Black Belt Six Sigma certified

• Professional Project Management Practitioner level qualification.

Experience

• Overall 10+ years experience and relevant 3-5 years’ experience in Project Management or a related area

• Recognised Subject Matter Authority in lean project management and governance

• Significant experience with sophisticated projects and benefits management in finance and HR projects

• Rich experience of handling small transformation teams of senior customers

• Experience of working in professional services or financial/HR shared services

• Experience of automation technologies / implementation, data projects