Manager, Team Manager - R&A

Manager, Primary research insights team

About this role:

Gartner’s Primary Research & Insights team (PRI) provides a high-quality primary research management and execution service. A Team Manager in Gartner’s PRI team is responsible for leading a team of market research project managers and data managers delivering both qualitative and quantitative research that provides Gartner experts with insight and meaning, enabling them to create fact-based research to validate and support Gartner positions, providing greater value for Gartner clients. Your team is responsible for:

• Staying ahead of market research trends and explore/adopt new methodologies and/or technologies to help deliver projects to their stakeholders, through effective vendor management, field/project management, data cleaning and reviews, and results delivery
• Define project scope, select an appropriate methodology, understand feasibility, set project schedules, and deliver the highest quality data.
• Ensure surveys are field-ready and respondent-friendly
• Manage third-party market research partners used for survey programming, sample sources and data collection

 What you’ll do: 

• Cultivate the market research center of excellence; benchmark deliverables against industry best practices for continuous improvement and high impact; explore and identify new market research methodologies/innovation to provide fact-base
• Link ROI/value to all market research initiatives, enabling investments in high impact projects that link to client retention, new business, etc.
• Continuous evaluation and reflection whilst identifying opportunities for improvement to promote agility and provide high quality service
• Manage nurture and develop a team of individual contributors focused on project management and data management
• Foster a safe, engaging, innovative “no-limits mindset” and collaborative environment across direct reports, PRI overall and stakeholders
• Exemplify and inspire leadership, contribute to results-focused teams and drive continuous improvement
• Evolve talent and skills and assess needs for new roles/skills within primary research
• Lead regular team meeting that encourage collaboration, knowledge sharing, and introducing discussion topics and/or guest speaker

**What you’ll need:

• Undergraduate degree in market research, statistics, marketing, sociology, behavioral science, humanities or sciences or equivalent is required; advanced degree preferred
• 7 to 10 years of experience in the market research industry, including end-to-end knowledge of how to effectively manage primary research qualitative and quantitative projects, from B2B or a consumer perspective
• Strong track record of leadership in a work setting / managed teams of 5-10+ people is preferable
• Experience in market research operations and project execution
• Strong interpersonal skills and an ability to coach others individually or as part of a team
• Very strong communications skills and stakeholder management
• Strong critical thinking & analytical and reasoning skills
• Approach challenges with a solutions-based, constructive mentality and coach team to do the same
• Good authoring, attention to detail and proof-reading ability
• Expertise in MS Office skills, particularly Excel, PPT and Word. Familiarity with SPSS and Beacon are a plus

Who you are:

• Demonstrated ability to successfully manage a team of individual contributors that delivery primary research projects
• Ability to work independently, contribute to the greater global team and to lead by example in a fast-paced environment
• Attention to detail, problem solving and initiative skills.
• Excellent verbal and written communications skills, ability to flex the communication style for the audience as required; ability to analyze project situations and make sound recommendations and decisions
• Great team player, adding value to the team and process; adapting quickly and easily and displaying genuine commitment; mentoring and coaching your team of associates.
• Use experiential knowledge as evidence and reasoning to guide stakeholders in making decisions and taking actions
• Displays expertise in exploration and implementation of various data collection methods & data quality checks for primary research studies

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner research team enjoys exceptional benefits, including:

• Competitive base salary
• Great on job learning
• Inordinate work life balance

#LI-AK4

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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