Manager, Order to Cash
Genpact
5 - 10 years
Bengaluru
Posted: 11/20/2024
Job Description
Responsibilities
The candidate will be responsible to manage a team of analysts who will perform recoveries for client from under dispute/written off data.
The candidate must be well versed with Over all Order to cash Domain knowledge i.e. Order Management, Billing, Cash, Collection & Reconciliation
Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights
Identify and convert new recovery opportunities through customer nuances, trending (deductions, payment etc.)
Working closely on a consistent pipeline of opportunities.
You need to lead all the activities related to Cash and Collections domain
Client Relationship management: Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services
Operational excellence governance, weekly utilization, project prioritization, team resource optimization etc.
Managing and recording performance of team members. Hire, coach, mentor and develop the staff skills and provide career development planning and opportunities
Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations
Partner with Human Resources to handle client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention
Minimum Qualifications
Graduate with Basic Accounting Knowledge and analytical skills
Good Leadership skills
Excellent analytical skills, excellent communication skills and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language
Adept at learning and applying new data, analytics methods and technologies; Possess analytic curiosity to seek out and develop potential solutions and drive continuous improvement; motivated by challenging, complex problems
Preferred Qualifications
Finance/MBA from regular institute
Hands On experience on SAP, Oracle, or any other ERP
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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