Manager, eGRC Developer (L09)

Role Title: Manager, eGRC Developer (L09) 
  

Company Overview:    

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.  

Organization Overview: 

Synchrony's Risk Team provides independent oversight of Synchrony’s risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony’s Second Line of Defense.    

Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.    

Role Summary / Purpose:
In this role you will be responsible for systems configuration and operational support for Synchrony Financials’ Enterprise Risk Governance and Compliance platform eGRC SAI 360 (formerly known as BWIse) .As an Agile team member, you will review user stories, understand business requirement, configure solution and participate in all Agile rituals.   

Key Responsibilities:
Solution Design & Configuration

• Analyze business requirements and translate them into robust configurations or customizations within the eGRC platform (e.g., SAI360 BWise).

• Develop forms, dashboards, workflows and automation scripts as needed.

Project & Delivery Management

• Oversee day-to-day delivery and implementation of eGRC platform modules (e.g., SAI360 BWise) and enhancements.

• Coordinate task assignments, progress tracking, and timely delivery of development/configuration during eGRC releases.

• Resolve blockers and escalate issues to senior leadership as needed to maintain delivery timeline and quality.

Technical Oversight

• Guide analysts in solution design, configuration, and technical problem-solving.

• Ensure development and configurations adhere to architecture standards, coding best practices, and project requirements.

• Review technical deliverables and documentation before release.

Collaboration & Stakeholder Communication

• Work closely with business analysts, end users, product owners, and QA to understand requirements, clarify objectives, and facilitate smooth delivery.

• Communicate project updates, risks, and timelines clearly to stakeholders and leadership.

Quality & Process Improvement

• Champion process improvements, automation, and reuse of components to increase efficiency and platform consistency.

• Ensure high-quality, reliable, and secure technical solutions are delivered.

• Participate in defect triage and drive timely resolution of issues.

Compliance & Platform Governance

• Ensure compliance with audit, control, and data governance processes during configuration and delivery.

Required Skills/Knowledge: 

• Bachelor's degree with 2 to 4 Years of work experience in Governance, Risk & Compliance Solution Development & Design and in lieu of degree 4 to 6 years of work experience.  

• 1+ years of experience working on SAI360 BWise or any other similar GRC platform like MetricStream/Archer/ServiceNow

• 2+ years of SQL and GRC experience

• 1+ year of exp in Java / VUE Javascript

• Strong written/oral communication skills 

• Problem solver with ability to promote collaborative problem solving  

• Any GRC Application experience preferred SAI360 (formerly known as BWise) 

Desired Skills/Knowledge: 

• Previous experience in application configuration   

• Previous experience with risk management application  

• Agile Process knowledge  

• Knowledge on GraphQL 

Eligibility Criteria:  

• Bachelor's degree with 2 to 4 Years of work experience in Governance, Risk & Compliance Solution Development & Design and in lieu of degree 4 to 6 years of work experience.  

• 1+ years of experience working on SAI360 BWise or any other similar GRC platform like MetricStream/Archer/ServiceNow

• 2+ years of SQL and GRC experience

• 1+ year of exp in Java / VUE Javascript

Work Timings:

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.   

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal/LPP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L04+ Employees can apply

Grade/Level: 09

Job Family Group:  

Risk Management