Responsibilities

Provide technical support to clients during software integration processes

Troubleshoot and resolve integration issues using analytical and problem-solving-

solving skills

Collaborate with technical teams to ensure the successful execution of integration

projects

Conduct training sessions and provide documentation to help clients

understand our solutions

Monitor and maintain integration performance, ensuring optimal functionality

Gather feedback from clients to improve integration processes and support

services

Stay up-to-date with product updates and industry standards to provide

accurate guidance

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field

field

Strong knowledge of software integration processes and APIs

Experience with troubleshooting technical issues and providing effective

solutions

Excellent communication skills, with the ability to explain technical concepts to

non-technical users

Strong analytical skills and attention to detail

Ability to work collaboratively in a team environment and manage multiple

priorities

Management Trainee – Support Role.