management trainee order to cash

Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.

Respond to email /phone queries related to disputed invoice

Research and analyze the disputes/deductions in ERP

Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution

Find opportunities and recommend solutions for process and automation improvements

Daily reporting of individual portfolios to track and supervise the past dues

Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact

Work as a phenomenal teammate to process any Adhoc request in a timely manner.

Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly.

Call out problems to senior staff members and or management as appropriate.

Any Graduate

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.